The Buck Stops With Me
I'm Mark Peters, the Managing Director at Pirate FM.
Being MD means everything that happens in our business is ultimately my responsibility, including the customer service that you receive.
I believe that the mark of a truly great company is how we react when something goes wrong.
You should, in the first instance, raise a concern with any member of staff and expect to have that concern dealt with promptly, fairly and professionally.
If you do not, please come straight to the top because I want to hear about it.
Get in touch with me below...