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One Patient's Eight Hour Wait To Get Into A & E At Treliske

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2:41pm 1st July 2013

It has come out a patient at the Royal Cornwall Hospital was forced to wait in an ambulance for more than eight hours.

Two more queued for seven hours to get into A and E back in March.

The delays are among the worst in the country.

Graham Webster is Vice Chair of Health Initiative Cornwall.

He said: "The hospital is taking the brunt of all of the pressures. It can't do anything else, it has the Accident and Emergency department there. So, it can't turn patients away. Unlike community hospitals, when they're full they simply can't take the patients so they have to say 'no'.

"It's simply not acceptable. Patients shouldn't be treated in this way. These patients are emergency patients so they need to receive emergency care at the hospital."

The Royal Cornwall Hospital has blamed bed-blocking and a spike in emergency admissions during March, but insists patients were brought in to wait in corridors rather than being left outside A & E.

Consultant Dr Andy Virr from Treliske's emergency department, said: "It's very hard to promise things, but we are doing a number very significant structural projects including doubling the size of the emergency department, putting an extra ward in the hospital, putting more doctors, including GPs on the frontline and working with our partners in the community."

"We don't at all think it's acceptable and we deeply regret those days. We had extra staff brought into the department from around the hospital. All those patients received good nursing and medical care, but we accept that environmentally it wasn't ideal because they were in a corridor."

2:41pm 1st July 2013

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