Pirate FM News

Keep up to date with the latest news delivered direct to your Inbox.

Health Hotline Collapses in Cornwall

news-health.jpg
Delicious Submit this page to reddit

4:04pm 5th July 2013
(Updated 4:04pm 5th July 2013)

Plans for a new health hotline have all but collapsed in Cornwall.

111 was being rolled out across the country to take the pressure off emergency services.

Now NHS Direct has pulled out of running the contract in the Duchy and Essex, saying it is not "financially viable."

The service was already on hold because of concerns about long waits and confusing advice.

Campaigner Marna Blundy has called for a review into out-of-hours services in Cornwall: "At the moment it is better the devil you know than the devil you don't but I think in the longer term we've got to look at how we actually deal with everything and I personally am of the opinion that sooner or later, we need to go back to a more local and a more personal service. We're in danger of making everything so big, that it actually collapses anyway.

"People have got to have confidence in the service and when they don't have confidence, what are they going to do? They're going to dial 999 because that's the one thing they know. Some people do use it inappropriately and there are other avenues to explore but it's got to be simple and it's got to be something they have trust in."

NHS Kernow's Director of Operations, Andrew Abbott, said: "NHS Kernow has been reviewing its plans to launch NHS 111 in Cornwall and the Isles of Scilly. We have been working closely with NHS England and the service provider, NHS Direct, to ensure patients would not experience any of the issues being reported across the country.  
 
"During this review it became clear that NHS Direct could not deliver its contract. We are now looking at alternatives to NHS Direct and will make a further announcement when ready.
 
"This decision will not affect the current NHS Direct 0845 46 47 service and we would encourage people to continue using it if they need medical help fast, but it's not a 999 emergency. Anyone who calls 111 in Cornwall and the Isles of Scilly will continue to be asked to call 0845 46 47 or the out-of-hours service from 6.30pm to 8am, Mondays to Fridays and 24-hours a day at weekends and on Bank Holidays."

Officials have admitted that they do not know when a 111, which has been beset with problems up country, will launch in Cornwall.

Doctor Andy Haywood is in charge of getting it up and running in the Duchy: "The idea of the service is fantastic. It's one simple to remember number and it reduces the confusion of do I go to A&E? Do I ring my GP? Do I go to the out-of-hours? Where do I go for help?

"With their decision we have now to take some legal advice, take stock of the whole situation and hopefully we can move forward with the new provider of the service. We have to make sure we have the correct provider."

4:04pm 5th July 2013

Share This Story

Delicious Submit this page to reddit
Suggested articles
news - housing

52,000 New Homes On The Cards For Cornwall

That is if the Council's Local Plan gets the go ahead

children holidays

New Rules On Term Time Holidays For Cornwall

The Council has tweaked its policy - meaning parents might not face as many fines

Most read
police tape

Biker Dies Following Crash

A 52 year old man has died from his injuries following a crash in Cornwall

dennis corbin

Fatal Van Crash Victim Is Named

23 year old Dennis Corbin could not be saved after he fell from the moving vehicle

Top articles

Human Remains Found Near Newquay Not Chad Gibson

Cornwall News: DNA results show the bones are not those of the missing St Austell man

Pirate FM Cornwall News Update - 7th January 2016

Cornwall Video News: Officials say they’re holding talks to find new jobs for hundreds of workers in Bodmin.

Double agent Garbo's homesick wife almost blew his cover

National News: Top secret files about the Spanish MI5 agent described as "the greatest double agent of the Second World War" reveal that his homesick wife nearly blew his cover, a move that might have changed the course of the conflict.

Business Cornwall News - Friday, 18th December 2015

Business Cornwall News: Cornwall is spearheading reform of the Uk’s business licensing laws following a a year-long project.

Brad Pitt to miss Voyage Of Time premiere due to 'family situation'

Showbiz News: Brad Pitt has cancelled an appearance at the LA premiere of his latest film project due to his "family situation".

Former Israel president Shimon Peres dies aged 93

World News: Former Israeli president Shimon Peres has died at the age of 93, according to reports.

Sam Allardyce leaves England manager's job after newspaper sting

Sports News: Sam Allardyce has left as England football manager after being caught in a newspaper sting.

WATCH: iPhone 7 Prank Gone Wrong

Strange News: Is this the answer to the lack of headphone jack?

Newer article
Older article

Cornist Artist's Sentence Over Child Sex Offences Reviewed

Cornwall News: Claims Graham Ovenden's suspended jail term is too lenient will be investigated

Cornwall's Pirate FMPirate 2Pirate Oldies on DAB Digital RadioEscape to Cornwall radioLoveCornwall.com - The Cornish Business DirectoryPirate Education and Training

 

© Copyright Pirate FM

Pirate FM cannot be held responsible for the content of external links.

Close

We Use Cookies

This website uses cookies to store information on your computer.

By using this website you accept the use of cookies as explained in the terms of our cookie policy.