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Samaritans Reveal Christmas Strain
8:01am 29th December 2013
Pirate FM has learnt more than a thousand people a week are contacting Cornwall's Samaritans.
That is how many calls, texts, emails and drop-ins the Truro office dealt with last year.
Three thousand of those were over Christmas alone.
Volunteer for twenty years Richard Sutton says it is a tough time: "Christmas also is a very emotive time for bereavement. Not necessarily the accepted sense of bereavement. It could be any sort of loss, loss of a job, to a single person the loss of a cat. It's a desperate situation.
"We won't judge, we don't make any sort of assumptions, we don't give advice, we don't give our personal views on their problems. We listen and we explore options. You just feel people just calming down because they know they can talk to you quite freely.
"If you're very depressed you can't always talk to the family because they're going to be the types that may say pull yourself together or they've heard it all before. Well, we never, never say things like that. We're there to listen and empathise with the caller."
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