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Cornish NHS Staff Feel Stressed and Under Valued

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4:37pm 10th March 2014

Just two out of five staff at Cornwall's biggest hospital would be happy for friends and family to be treated there.

A new staff survey at Treliske reveals workers are over-stressed and under valued.

In fact it is in the bottom twenty percent in the country - again.

It has got better scores for things like training, discrimination and the number of people seeing a potentially dangerous mistake.

Chris Dayus is from union UNISON: "They can't get any job satisfaction. They are worrying about whether or not they've done what they ought to have done to provide the best experience possible for patients. Many staff then suffer sickness and illness and then they're having to work short-handed.

"There's a certain amount of inherent stress in the job. But actually if staff are saying they don't have enough time to do the job, they can't give the care that they would like to give and many of them have been trained to give, that in itself will produce the stress."

Director of HR and Organisational Development, Nick Macklin said: "We are pleased that this year there has been a positive shift in responses to 19 of the 29 indicators and that for the second year in a row our scores have improved. However, we recognise that there is still much to do and that these scores do not match our ambition as an organisation or as an employer. Over the coming weeks we will work with our staff to look at the results more closely and focus on the issues that are most important to them."

Duchy health campaigner Marna Blundy is disappointed: "The majority of staff at the RCHT are actually highly committed and desperately keen to support patients. The problem is that the Trust is finding itself under pressure. It's under resourced, it hasn't got enough beds, there's high demand, especially for emergency care, pressure from the government, pressure from targets. It makes their job very difficult.

"I do fear that sometimes a siege mentality can develop and that's to the detriment of relationships between the management and the staff and that knocks on to the patients as well doesn't it."

You can read the results here

4:37pm 10th March 2014

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