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Bank Holiday Prescriptions Warning

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7:02am 24th May 2014

It has been revealed that hundreds of people in Cornwall are phoning a health helpline after running out of medicine.

200 dialled 111 over the last bank holiday.

It is because they did not have enough repeat prescription.

Health official Georgina Praed says the chemist should the first port of call: "We do have a number of extended hour pharmacies now across Cornwall and these pharmacies are open a hundred hours so they will be open over the Bank Holiday; they'll be open on Saturday, Sunday and the Bank Holiday Monday.

Running out of medication is extremely important, don't get me wrong, it's very important the patients get their medicines but what we're saying is actually every patient, normally they would get their medications from the community pharmacy. The best point of contact would be the community pharmacies to see if they can arrange for repeat medication."

NHS bosses say 111 provides a service for anyone who needs non-emergency medical help and should be called if:

  • It's not a life-threatening emergency;
  • You don't know who to call for medical help; or
  • You don't think it can wait for an appointment with your GP; or
  • If you don't have a GP.

Calls to NHS 111 are confidential and free from landlines and mobiles (pay-as-you-go mobiles must have 1p credit to access the service.) The service is available 24 hours a day, 365 days a year, in around 170 different languages.

Coughs, colds, upset tummies and headaches can also be treated using over-the-counter remedies, such as aspirin and rehydration powders. Your pharmacist can also help treat minor ailments such as allergies, minor cuts, bruises and skin conditions such as eczema.

A guide to the NHS services available in Cornwall and the Isles of Scilly:

Pharmacies: Details of your nearest pharmacy.
NHS 111: for absolutely any health questions, around the clock, call 111.
Walk-in centre: For treatment of cuts, bruises, minor infections, stomach upsets, strains and skin complaints without an appointment - Cardrew Industrial Estate, Redruth, TR15 1SS. Open 8am to 8pm. Tel 01209 340997.
Minor Injuries Units: Treatment for injuries that need medical attention but are not life-threatening.

Officials are reminding patients that the emergency department is for critical or life-threatening situations only.

7:02am 24th May 2014

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