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At A&E When They Shouldn't Be.

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3:43pm 18th August 2014


Cornwall's biggest hospital admits it is having to cancel operations because so many people are turning up at A&E.

Pirate FM told you how admissions are up more than 10% on what is expected at Treliske.

Now bosses are warning that the summer holidays are putting on an extra strain.

Doctor Andy Virr is in charge and says a lot could be treated quicker by their GP or walk in centre: "What that means is because every patient is treated under the same four hour target, it means that the care we need to give to the most critical gets diluted amongst every patient including patients who, quite frankly, don't need to be here at all.

"We often find that despite the ?? system which sometimes is too risk averse and sends people here or patients don't have confidence in the advice they've been given, they will just turn up at A&E to see a doctor and we can understand that. But the reality is that is taking care away from the most critical."

In fact, bosses at the Royal Cornwall have told Pirate FM that one in three patients does not need to be there.

Jason is a nurse who decides who needs urgent care: "It can have quite a big impact. We try to get everybody triaged as soon as possible and if we're sort of like triaging people who have been feeling a bit under the weather for a couple of days, that can take up quite a lot of time before seeing patients who really do need to see a triage nurse and get referred into hospital quicker."

3:43pm 18th August 2014

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