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Fears Doctors Are Failing Mental Health Patients

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3:50pm 26th August 2014

It is feared doctors could be failing Cornish patients over their mental health

A Healthwatch Cornwall study shows a quarter are not happy with the way they are dealt with.

That includes being listened to, getting enough information and getting the right help.

Young people tend to fare worst.

Researchers are calling for more advice in schools, easier appointments and better training.

Debbie Pritchard co-wrote the report.

She said: "It is quite often difficult for people to make that initial appointment, and to recognise they do have a problem and do need to do something about it, having got that far they need to know they are taken seriously and they will get support, it is really crucial for this first point of contact.

"They felt they weren't being listened to, or the doctor wasn't interested in what they had to say and didn't listen to them, or they didn't feel they were getting enough clarity about the condition they had and the treatment required, they didn't feel they were being referred appropriately."

NHS bosses are yet to comment.

3:50pm 26th August 2014

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