Keep up to date with the latest news delivered direct to your Inbox.
Background Checks 'Not Carried Out' At Treliske
7:29am 24th November 2014
(Updated 7:29am 24th November 2014)
It is claimed some staff at Treliske have not had proper background checks.
It has come out in a letter from bosses to new contractors Mitie, which outlines a string of other concerns.
DBS checks took over from CRB checks as a way to ensure that people applying for a job are cleared to work with children and vulnerable adults.
But the letter, seen by Pirate FM, warns "DBS checks are presently not being carried out on all staff - this is primarily in Retail catering areas."
It also reveals there has been a shortage of porters during peak times - and demands an action plan to fix the problems.
It was written by the Trust's Divisional General Manager shortly after the contractor controversially took over a range of services at Treliske.
The letter opens, "I am writing to you to outline our increasing concerns regarding a number of areas of Mitie's delivery over the mobilisation period and in the first two weeks of the three month Post-Mobilisation period.
"Whilst we initially viewed some of these as teething troubles in an otherwise good mobilisatio, the issues have been growing and are more visible to users."
It goes on to list a series of areas of concern:
"• The Help Desk does not have access to the contact details for on-call staff
• The Help Desk is diverting calls directly to Domestic Services rather than properly recording calls
• The Help Desk is not properly monitoring incidents and has on at least one occasion closed an incident (a spillage) before it had been dealt with
• The supply of Porters is not matching demand during peak periods
• Procedure for new starters does not comply with specification requirements (DBS, induction etc.)
• Employment of sub-contractors without Trust approval
• Stores cluttering ward corridors due to lack of resource for put away service"
The letter concludes, "This letter does not constitute a formal Warning Notice, but we still require a formal response to the points raised above.
"Within that response we would ask Mitie to outline a Remedial Action Plan to address the points raised."
It warns against resources being diverted away from delivery of services, "placing a higher risk on Mitie regarding further service failure" and recommends a "High Impact Team."
Director of Human Resources and Organisational Development, Nick Macklin said: "As is clear from our communication with Mitie, we have robust monitoring in place and we are working with the Mitie team to resolve any issues as the contract settles in.
"Mitie has responded to the concerns raised and we continue to work with our Mitie colleagues to provide high quality services for patients."7:29am 24th November 2014
Share This StoryTweet
If you would like to submit a query or provide more information on this story please get in touch below.
WATCH: Cornish Men 'Too Embarrassed' To Check For Prostate Cancer
...but campaigners say it is vital
WATCH: The Cornish Women 'Forgetting' To Check For Breast Cancer
New stats show it is almost half
Job Losses At Building Supplies Firm With Branches Across Cornwall
We do not know which Travis Perkins sites will be affected
Pensioner Dies After A30 Crash
Police say the 84 year old's car hit the central reservation at Launceston
BREAKING: Carharrack Woman Found Guilty Of Murder
Cornwall News: 96 year old Gladys Rowe died in a fire at a Truro care home
PC Gordon Semple 'dissolved in acid bath' on Grindr date
National News: A sado-masochist obsessed with Breaking Bad strangled a police officer then copied a plot from the hit American drama by dissolving his body in an acid bath, a court heard.
Business Cornwall News - Friday, 18th December 2015
Business Cornwall News: Cornwall is spearheading reform of the Uk’s business licensing laws following a a year-long project.
Colin Firth in negotiations to star in Mary Poppins sequel
Showbiz News: Colin Firth could join Emily Blunt and Meryl Streep in Disney’s Mary Poppins sequel.
The road to Mosul: 'The Humvee we parked beside disappeared in a mushroom cloud'
World News: I felt the blast from an enormous explosion and spun round.
Mehedi keeps England in check on Test debut
Sports News: Teenage off-spinner Mehedi Hasan took 5-64 on his Test debut for Bangladesh as England ended day one on 258-7 in the first Test.
Shark-cage diver 'reborn' after close encounter with great white
Strange News: A man who survived a face to face encounter with a great white shark says he feels "reborn" after the terrifying incident.