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St Ives' Care Home Criticised

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3:14pm 10th April 2012

A St Ives' nursing home is ordered to make urgent improvements to care.

The watchdog carried out spot checks at Cornwallis in January, after it failed an inspection last year.

The Care Quality Commission found recommendations over the way medication is handled and stored have been carried out, but that the home was failing to comply with government regulations covering the care and welfare of residents and the security of records.

The owners insist they are taking action.

Ian Biggs, Deputy Director of CQC in the South, says, "The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant and this cannot be allowed to continue.

“This warning sends a clear and public message that Cornwallis Care Services Limited needs to address these issues as a matter of urgency or face serious consequences.

“We note that the provider has said that it will take action. Our inspectors will keep Cornwallis nursing home under review, working closely with NHS Cornwall and Cornwall Council to ensure that people are not at undue risk of harm.

“We will return in the near future and if we find that this nursing home is not making the required progress we won’t hesitate to use our legal powers to protect the people who use the service".

3:14pm 10th April 2012

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