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Cornwall's Rubbish Row Continues
11:21am 3rd May 2012
(Updated 11:21am 3rd May 2012)
Missed bin collections and no boxes or bags to recycle.
Pirate FM has learnt some Cornish families are still facing rubbish problems, a month after this promise: "Come May, we'll be back having a much more consistent level of collection of both rubbish and recycling".
Julian German from Cornwall Council speaking in April, when Pirate FM revealed the helpline had taken almost 40 thousand calls.
Martin Brewer lives in Lostwithiel.
His waste was only picked up yesterday: "They've taken this massive to standardise refuse collection across Cornwall. Well they have standardised it. Now everyone gets the opportunity of a poor collection service whereas before, it seemed to work OK. If it's not broken don't fix it. Well they've fixed it and now it's broken".
Cornwall Council switched providers to Cory Environmental at the beginning of April.
Officials have released this statement: "This has been a massive change affecting every single household in Cornwall. While we had anticipated that there would be some initial teething problems, it is clear that the implementation of the new contract in some parts of Cornwall has not been satisfactory and we are taking this up with the contractor so that problems are resolved quickly.
However, whilse there are undoubtedly problems in some areas, the latest figures show Cory have successfully completed over 1.3 million collections of refuse, recycling, garden waste and clinical waste over the last three weeks. This equates to 98.5% of the scheduled number of collections".
Cory has released the following progress report on problem post codes:
TR20 9JT: They should have now had their containers so we are now arranging for a set to be delivered.
PL22 OLB: This has been raised with the local team to arrange a collection as soon as possible, and if possible today.
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