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Care Campaign Launched at Hospital
8:01am 4th June 2012
Patients praise the nurses at the centre of a campaign to boost basic care at Cornwall's biggest hospitals.
It is focusing on everything from pain relief and nutrition, to dignity:
"I think the nurses, individually or as a group, are brilliant. I don't see any problem with it and I've never seen anybody not having dignity. And why shouldn't they? Especially as they get older".
Patients like Derek Smith from Budock Water near Falmouth, who spends long stretches in Treliske because of breathing problems, are being urged to challenge their care.
He has needed help with going to the toilet: "Firstly it makes you feel like you're not as bad as you thought you were because you're capable now of doing that. It give you confidence which is down to the nurse again. And if you ask them for job satisfaction, every one of them would say, nothing better".
The campaign C.A.R.E is being launched by the Royal Cornwall Hospitals' Trust and the Patients' Association.
It will target the following areas:
C - Communicating with compassion.
A - Assist with toileting, ensuring dignity.
R - Relieve pain effectively.
E - Encourage adequate nutrition.
We are being encouraged to apply to be patient ambassadors, who will help review the quality of care.
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