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Identity Fraud Warning

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8:51am 13th November 2012

Pirate FM has learnt how a Cornish mum almost lost hundreds of pounds because of identity fraud.

Kerry Jones from Carnon Downs had three mobile phone contracts taken out in her name.

She only realised after receiving a welcome email.

Hear Kerry's story:


It comes as figures seen by Pirate FM show almost sixteen and a half thousand people in Cornwall have fallen victim.

One in ten is worried about information they have posted online.

Advice from Stop ID Fraud:

If you've been affected personally by ID fraud, review the following advice. It was introduced by the Home Office in 2007 following discussion with the Association of Chief Police Officers (ACPO) and the financial sector. The intent is to reduce the level of bureaucracy involved in fraud recording and to streamline the reporting and initial investigation of such frauds.

  • Contact the National Fraud Authority: If you have been a victim, contact Action Fraud, the national fraud reporting centre, to report the crime and to get help and support.
  • Contact Your Creditors:  Get in touch with creditors with whom you have an account (e.g. banks, credit card companies, store cards, phone & utility companies) even if they have not been affected so that they can monitor your accounts to ensure they remain protected. Your bank, for example, is now responsible for undertaking further verification and investigation and where appropriate will report it to the police for investigation following a change in reporting procedures.
  • Contact a credit reference agency: Callcredit, Equifax or Experian provide suggested steps to resolve the situation and prevent it happening again
  • Contact CIFAS Protective Registration: If you think you have been a victim of identity theft you should consider subscribing to CIFAS
  • Protective Registration service: A notice will be placed on your credit file indicating that your name and address may be used to perpetrate identity fraud.

Almost one in five people, including Carnon Downs mum Kerry Jones, thinks the government should dish out more warnings.

Expert Justin Basini says we have to take responsibility too: "Criminals want to create an information map about people that they're trying to rip off and so they'll use pieces of information to win your confidence. They might see something on Facebook and then try and ring you up, if they can find your telephone number, and pretend that they're from a bank."

8:51am 13th November 2012

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