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Cornish Mum Hacked by Fraudsters

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6:01am 3rd December 2012

A Germoe mum of five has told Pirate FM how fraudsters laundered thousands of pounds through her eBay account - without her knowing.

It is as police open a dedicated phone line for us to report scams.

Anna's e-mail account had been hacked allowing criminals to use the information to sell stolen goods.

They even tried to open a bank account and apply for a passport.

Anna told us: "The problem is, once they're in, you don't know what they can set up in your name. Even now they could be setting things up in my name. Fortunately I changed all my passwords.

"When it happened the police couldn't do much about it. They said they would leave it to PayPal and eBay. I think [this new fraud hotline] is a great idea. It's more on the up and potentially you can lose thousands."

Detective Inspector Dave Dale, from the Serious Organised Crime Investigation Team, said: “This system will enable victims of fraud to speak to an expert at the Action Fraud call centre straight away and receive a more consistent service.
 
“Moving to a national approach is a more efficient way for the police to deal with the ever-increasing incidents of fraud. Fraud, by its nature, has no geographical boundaries. A person committing online fraud in Devon and Cornwall could have victims scattered all over the UK or even the world.

“It will enable us to focus our attention and expertise on a concentrated number of crimes that we are in the best position to deal with, rather than the volumes of crimes we have been receiving.”
 
The force thinks it will mean a 95% drop in the number of fraud cases it has to tackle, although it will remain involved when the victim is in immediate danger or the fraudster can be caught locally.
 
There are around 140 different forms of fraud being used in the UK at the moment, costing us £73bn a year.
 
You can contact the new Action Fraud helpline by calling 0300 123 2040 or visiting its website here.
 
Three Ways to Protect Yourself...

 

  • Ask questions- if someone is legitimate they won’t pressurise you or be elusive.
  • Check the real company’s details against the ones you have been given.
  • Be wary about giving personal information to strangers or providing money up front.
6:01am 3rd December 2012

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