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Cornwall's Out Of Hours Doctors Service Improving

serco

Published by the Pirate FM News Team at 2:56pm 31st July 2013.

Cornwall's out of hours doctors service is told things are improving, after being branded 'substandard' by a powerful group of MPs.

An unannounced Care Quality Commission inspection of Serco has found essential standards are being met.

It said important steps have been taken, including hiring the extra staff that were needed.

Graham Webster, Vice Chair of Health Initiative Cornwall, said: "I always thought staffing was the answer to the problems that they've got. They've recruited more staff in order to address the concerns that were raised. You know, I think this is good news going forward. The main thing is we shouldn't be complacent about this."

"The out of hours service needs to perform at a high level in order to take the pressuire off our other providers, and particularly our accident and Emergency department at Royal Cornwall Hospital. It's really important that they carry out the service to a high standard."

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