Pirate FM News

VIDEO: Six Hours Trapped on Train For Cornish Commuters

news_train.jpg

Published by the Pirate FM News Team at 7:01am 5th August 2013

Cornish commuters have been trapped on a train for six hours.

The First Great Western service from Penzance had also stopped at St Erth, Camborne, Redruth, Truro, St Austell, Par, Bodmin and Liskeard before getting stuck.

The company admitted the delay was "unacceptable" after a fractured air pipe caused the brakes to lock on its Paddington.

Just under 500 people were on board when it stalled near Pewsey, Wiltshire.

The train arrived at Paddington at around 10.15pm on Sunday - five hours and 40 minutes after its expected arrival time, First Great Western said.

Sue Evans, a spokeswoman for First Great Western, said: "I'm really sorry for the significant delay experienced by our customers on the 11am train from Penzance to London Paddington this afternoon.

"A delay of this magnitude is unacceptable and a full investigation will be carried out following today's train failure. The train suffered a fractured air pipe, which automatically applied the brakes as a safety measure.

"Our priority was to make sure our customers were looked after on the train and to get them moving as soon as we could. After extensive work to the train to get it moving, customers were met at Reading and London Paddington to make sure they could get to where they needed to go.

"We have already spoken to many customers but would urge everyone on the train to send us their details so that full refunds can be given in recognition of the poor service."

Many passengers took to Twitter to express their anger at the delay.

Jeremy Taylor wrote: "6 hours in a field on broken down First Great Western train today. Bad luck or incompetence?"

Judith Davey wrote: "Exeter - Paddington train broke down for 6 hours today - no water, toilets not working and poor info on journey status."

Mike Haydock tweeted: "Horrific journey with @FGW - train just started moving again after a five-and-a-half-hour standstill."

Email Icon

Sign up for exclusive news, competitions and offers.
Proper Local News updates from Pirate FM

Suggested articles

Four rescued as blow-up chair drifts off Cornish coast

Cornwall News: A broken down jet-ski was towing the inflatable

VIDEO: Visit Cornwall stops actively promoting two beaches

Cornwall News: This is amid fears about overcrowding this summer

Trending in Cornwall

VIDEO: Visit Cornwall stops actively promoting two beaches

This is amid fears about overcrowding this summer

Taxi drivers handed licences despite convictions

Cases in Cornwall include drink-driving and speeding

Four rescued as blow-up chair drifts off Cornish coast

A broken down jet-ski was towing the inflatable

WATCH: Dolphins filmed feeding off Newquay

The footage of around 15 is lovely!

WATCH: Minister makes pledge on pollution in Cornwall

Plastic waste could be tackled through the tax system

Another comedian enters the cream tea debate

Sarah Millican does it a VERY different way

Huge spike in demand at Cornwall's biggest hospital

Some staff at A&E are working almost double shifts

Over 1,600 drivers caught speeding in one week

Devon and Cornwall Police launched a summer crackdown

Teenagers cut off by tide at Cornish harbour

The pair were angling at Marazion late on Thursday

10 things you know only if you grew up in Truro

City secrets only true locals get!

More news...

Pirate Extra Pirate 70s Escape LoveCornwall