Pirate FM News

Boil Water Notice for Hundreds of Cornish Homes

water

Published by the Pirate FM News Team at 11:17am 20th August 2013 (Updated 12:26pm 20th August 2013)

15 hundred homes in south-east Cornwall have been warned to boil their drinking water.

Precautionary notices have been sent out in Pensilva and Minions on Tuesday.

South West Water says it is because of problems with the pumps at a service resevoir.

Bosses tell us the problem is expected to last until Thursday, but that showering, flushing the toilet and washing clothes is safe.

South West Water has released this statement:

"South West Water is issuing a precautionary boil water notice to 1,500 properties in the Pensilva and Minions area of South East Cornwall following problems with the pumps at a service reservoir in the early hours of Tuesday 20 August.

"The exact area affected is available on our WaterLive website. All affected customers will receive a notice through their letter box. If you do not receive a notice you are not affected. Where we have telephone numbers for affected customers we will also be contacting them via text or voice message.

"If you receive a notice, do not drink your water without boiling it and allowing it to cool first. Boil and allow to cool any water used for preparation of food (like washing salad) or in cooking food or cleaning teeth.

"It is fine to use the water for: showering, bathing, flushing the toilet, washing clothes.

"Affected customers will be notified when the boil water notice is lifted. We anticipate this will be on Thursday 22 August. Under Our Customer Promise scheme affected customers' accounts will automatically be credited with a payment of £15, which will show on their next bill.

"We apologise for the inconvenience and we are working hard to resolve the issue as rapidly as possible."

Customers with any concerns are being urged to call a temporary helpline on 0800 230 0561.

Email Icon

Sign up for exclusive news, competitions and offers.
Proper Local News updates from Pirate FM

Suggested articles

Major rescue as cows get stuck in Cornish river

Cornwall News: Firefighters from four towns scrambled to Wadebridge

Four rescued as blow-up chair drifts off Cornish coast

Cornwall News: A broken down jet-ski was towing the inflatable

Trending in Cornwall

Introducing the baby born mid-flight over Cornwall

Torran MacDonald arrived 1400ft over Penzance

Man seriously injured after incident in Newquay

Police had reports of a street fight near a nightclub

Woman injured in crash off the A30 in Cornwall

Police confirmed two cars hit at Indian Queens

PHOTOS: Rare harbour porpoise off Cornwall

The almost all-white female was with her calf

'Hit and run' leaves cyclist seriously injured

Police launch appeal after incident near Launceston

Stolen road sweeper sparks police chase on A38

It was reportedly stopped by a stinger in Plymouth

Major rescue as cows get stuck in Cornish river

Firefighters from four towns scrambled to Wadebridge

Baby boy born on rescue helicopter over Cornwall

A mum went into labour during a visit to Scilly

WATCH: First high-speed train runs from Cornwall to London

The new Intercity Express services are in service

VIDEO: Visit Cornwall stops actively promoting two beaches

This is amid fears about overcrowding this summer

More news...

Pirate Extra Pirate 70s Escape LoveCornwall