Pirate FM News

Keep up to date with the latest news delivered direct to your Inbox.

VIDEO: Delayed Health Helpline Launches

phone
Delicious Submit this page to reddit

7:01am 4th February 2014

There is a new number to call if you are unwell in Cornwall.

111 is a free service and is designed to be used by if it is not life threatening but you are not sure who to speak to.

The replacement for NHS Direct was supposed to launch months ago - but the people who were going to run it pulled out saying it was financially unsustainable.

It has now been taken on by the local ambulance service, which already operates the system in Devon, Dorset and Somerset.

Calls will be answered at its centre in Exeter.

Dr Andy Haywood, NHS Kernow's clinical lead for NHS 111, said: "This simple, free to call, easy to remember number will make it easier for people in Cornwall and the Isles of Scilly to access round-the-clock urgent care, no matter where they are.  

"If you are worried about your child who is ill, have a new rash or are concerned about, or need health advice, call 111 to speak to the team who will assess and help you straight away."

Dr Andy Smith, Medical Director for South Western Ambulance Service NHS Foundation Trust, said: "We already have the experience of running the NHS111 service in Devon, Dorset and Somerset and we will be bringing that experience and expertise to the Cornwall service.

"Patient care is at the forefront of everything we do as a Trust and the 111 service in Cornwall will enable us to continue providing the right care, in the right place and at the right time in that part of the country."

The system has had problems at its launch in other parts of the country and bosses in the Duchy said the delay was in order to "learn lessons."

Call handlers are not medically trained, but will have been taught how to use a computer system used to assess those phoning the service.

They are overseen by medical professionals, including nurses, paramedics and midwives.

7:01am 4th February 2014

Share This Story

Delicious Submit this page to reddit
Suggested articles
coverack 4

VIDEO: The climate change threat to coastal towns

Claims house prices and tourism are having an impact too

Tom Daley Marriage

WATCH: Tom Daley's romantic wedding video

The Plymouth diver tied the knot at Bovey Castle

Most read
dawn french

How Dawn spends her spare time in Cornwall

The star tweeted a beach photo in a raincoat

police line

Cordon up after 'serious sex assault'

Police called to reports a teenager was raped

Top articles

A&E at Treliske hospital under "extreme pressure"

Cornwall News: Some patients have faced waits of over four hours

Pirate FM Cornwall News Update - 7th January 2016

Cornwall Video News: Officials say they’re holding talks to find new jobs for hundreds of workers in Bodmin.

Two more arrests in Wales over Parsons Green attack

National News: Two more men have been arrested in South Wales over the Parsons Green terrorist attack, police say.

UPDATE: Body found on popular Cornish beach

Cornwall News: Police say death at Watergate Bay 'isn't suspicious'

Collabro release Hurricane Irma charity single

Showbiz News: Musical theatre group Collabro are releasing a charity single after one of its members was caught up in Hurricane Irma.

Why are there so many earthquakes in Mexico?

World News: Mexico has a deadly and unlucky history with earthquakes.

Eni Aluko accuses England Women of 'selfish' attitude over Mark Sampson celebration

Sports News: Eni Aluko accused the England Women team of a "selfish" attitude after their public show of support for under-pressure boss Mark Sampson <a href='http://www.skysports.com/football/news/28508/11043920/england-women-6-0-russia-women-lionesses-make-impressive-start-on-road-to-france-2019'>during the 6-0 win over Russia</a>.

Unusual deposit: Geneva loos blocked by €100,000 cash

Strange News: Toilets in Geneva have been blocked by €100,000 (£88,000) in high-denomination euro banknotes - prompting prosecutors to seek the money's origin.

Newer article
Older article

VIDEO: Storm Damage Could Cost £4m to Fix

Cornwall News: Warning comes as fresh gales and heavy rain bears down on Cornwall

Pirate Extra My Music Radio Escape LoveCornwall