Pirate FM News

Disabled Rail Passenger: "I Was Forced to Crawl to the Toilet"

news_train.jpg

Published by the Pirate FM News Team at 9:00am 13th May 2014

A passenger in a wheelchair claims she was forced to crawl to a toilet on a train in Cornwall.

Andrea Weston from Helston says she was told the only carriage with disabled facilities on the Paddington service was missing.

The 42 year old was offered a seat in 1st Class but her wheelchair would not fit through the door and there are no disabled facilities in 1st Class.

Andrea says staff also asked her to catch a later train from London.

Theo Blackmore from Disability Cornwall said: "It's a terrible problem. People come down to Cornwall for all sorts of reasons. We have a huge number of people who come down here for our main trade which is the tourist trade so in order to be welcoming for all people then we need to have good facilities on the trains for disabled people as well as for non-disabled people.

"Disabled people very rarely travel on their own. They often travel with their family, their partner, their children or their parents or they may be the parents or the grandparents. There's all sorts people and all sorts of reasons why we need to have good access to and from Cornwall so it needs to be as accessible as possible."

In a statement, First Great Western said: "We are sorry that Andrea was unable to be provided with wheelchair accessibility on this service. As soon as we knew that there was a fault, attempts were made to contact the customer and offer them an alternative. All of our high speed services are fitted with an accessible toilet however, unfortunately there is not an additional facility in the First Class accommodation. This will change when we get our new Intercity Express fleet in 2017. We will be in touch with Andrea as soon as we ascertained the full circumstances of her journey."

Email Icon

Sign up for exclusive news, competitions and offers.
Proper Local News updates from Pirate FM

Suggested articles

Afghan forces free Taliban hostages in rescue operation

World News: Afghan security forces have freed 149 people abducted by the Taliban hours earlier, but the insurgents still hold 21 hostages, officials have said.

Record-breaking disabled yachtswoman Hilary Lister dies aged 46

National News: Hilary Lister, who was the first disabled woman to sail solo around Britain, has died at the age of 46.

Trending in Cornwall

Introducing the baby born mid-flight over Cornwall

Torran MacDonald arrived 1400ft over Penzance

Man seriously injured after incident in Newquay

Police had reports of a street fight near a nightclub

Woman injured in crash off the A30 in Cornwall

Police confirmed two cars hit at Indian Queens

PHOTOS: Rare harbour porpoise off Cornwall

The almost all-white female was with her calf

'Hit and run' leaves cyclist seriously injured

Police launch appeal after incident near Launceston

Stolen road sweeper sparks police chase on A38

It was reportedly stopped by a stinger in Plymouth

Major rescue as cows get stuck in Cornish river

Firefighters from four towns scrambled to Wadebridge

Baby boy born on rescue helicopter over Cornwall

A mum went into labour during a visit to Scilly

WATCH: First high-speed train runs from Cornwall to London

The new Intercity Express services are in service

VIDEO: Visit Cornwall stops actively promoting two beaches

This is amid fears about overcrowding this summer

More news...

Pirate Extra Pirate 70s Escape LoveCornwall