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Mobile Phone 'Rip Off' Criticised

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7:01am 1st July 2014

A Cornish woman has told how her mobile bill tripled after checking Facebook abroad.

From today there is going to be a 15 pence-a-minute cap for making a call in the EU - or 5 pence for sending a text.

There is also a cap on data roaming charges - which are being abolished altogether from next December.

Niamh got back to Porthtowan to a nasty shock: "You normally add on, maybe, £20. Maybe double it to be conservative but initially, unless you've got the experience about how expensive it is, you don't think it's going to be much more than £20 just for a few Facebook messages and texts."

But she ended up having to pay closer to £80 after going online to finalise holiday arrangements while she was abroad.

She said: "They are a lot better in Europe, the southern hemisphere and even in developing countries they're a lot better at doing cheaper rates for data roaming.

"I was out in the Philippines in November and they had this amazing little cheap phone that had data on it as well for £10."

7:01am 1st July 2014

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