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Police 'Can Not Know' Whether They Are Helping Victims

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7:03am 4th September 2014

Police in Cornwall and Devon do not know how many crimes they are going to.

Inspectors warn it is impossible to check the quality of service if they are unsure which incidents they are attending.

They have also revealed the force can not identify repeat victims of antisocial behaviour and frontline patrols can not check intelligence or file witness statements.

It comes in a national report - which says there is a postcode lottery of policing.

Her Majesty's Inspectorate of Constabulary warned: "HMIC was concerned to find that almost half of all forces were unable to provide details of the reported crimes that they had attended.

"This is unacceptable and HMIC strongly recommends that these forces address this issue quickly.  Forces cannot adequately assess the service they are providing to victims, or properly understand the demands being placed upon them, if they lack this basic information."

Inspectors also found that the force is using Police Community Support Officers "beyond role, powers or training."

Pirate FM asked Devon and Cornwall Police for an interview but were declined.

In a statement Deputy Chief Constable Bill Skelly said: “We acknowledge the HMIC report which aims to assist police forces across the country in identifying areas where improvements can be made to working practices, as well as identifying good practice.

“We are always looking at ways of improving efficiency and freeing up police time. For example, a project is under way to introduce 2,000 mobile data devices next year to support frontline officers which will save a considerable amount of officers’ time while retaining their visibility out in our communities.

“It is also important to make it clear that we are completely committed to local policing and we recognise that might mean differences in the way these areas are policed compared to say metropolitan areas of the country.

“We continue to work with the police and crime commissioner to deliver the force strategy which focuses on putting victims first, preventing crime, targeting offenders and working with our partners to deliver community-based services.”

7:03am 4th September 2014

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