Pirate FM News

101 Review

phone

Published by the Pirate FM News Team at 7:05am 13th December 2014.

Cornwall and Devon lead the way on improving the police non-emergency number.

Pirate FM told you how a review branded the 101 service "unacceptable."

It found one in five callers waits more than twenty minutes to speak to the right person.

The Home Secretary wants other forces to consider the findings.

Tony Hogg is the Duchy's Police and Crime Commissioner: "Why should we not measure this just like Tesco or any other supermarket or whatever. If you need to get through to the police you should be able to do it in rapid time and we will put a new performance measure in place.

"Because once they're through they may have quite a short message to deliver and they're busy people or there's a sense of emergency and so people have become disillusioned with this service and we have to put this right."

Email Icon

Sign up for exclusive news, competitions and offers.
Proper Local News updates from Pirate FM

Suggested articles

Ofcom launches review of broadband prices for loyal customers

National News: Telecoms regulator Ofcom has launched a review of broadband pricing for loyal customers amid concerns they are paying more than they need to.

'Dangerous' walk to school fight will get review

Cornwall News: Cornwall Council made a pledge on the policy

Pirate Extra Pirate 70s Escape LoveCornwall