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Treliske apologises as extreme pressure cancels operations

Treliske apologises as extreme pressure cancels operations

Published by Sarah Yeoman at 6:20am 10th July 2019. (Updated at 10:52am 10th July 2019)

Hospital bosses have apologised as extreme pressure leads to operations being cancelled at Treliske.

A 'critical incident' has been declared at the Royal Cornwall Hospital as it struggles to cope with demand across all health and care services.

Members of the public are asked to avoid going to the main Emergency Department in Truro and are urged to choose alternative services wherever possible.

NHS 111 is available 24 hours a day. NHS 111 is aware of the current pressures in Cornwall and is able to provide advice on treatment options and direct you to appropriate local services.

Emergency teams say they are working hard to keep patients safe and to make sure patients' treatment gets underway while they are waiting to be admitted to wards.

You can check the latest waiting times for A&E here or scroll down to check where else you can go for treatment.

Some routine outpatient appointments were cancelled on Tuesday afternoon - and more could be cancelled on Wednesday.

Affected patients are being contacted personally, so there is no need to call the hospital.

Urgent cancer clinics, paediatrics and renal dialysis are not affected.

Any appointments that are postponed will be rescheduled as soon as possible.

Bosses say they apologise for any inconvenience while they concentrate on caring for the high number of emergency patients needing admission.

"We are seeing year on year growth in demand for health and care services, reflecting an ageing population with increasingly complex needs.

"Despite our best plans, at times of peaks in demand, we can struggle to cope so leaders have come together to agree ways to step up our response."

Emergency Department Consultant Dr Andy Virr

Cornwall Council is taking urgent steps to make sure that people who are currently in hospital but no longer need medical care are able to be safely discharged.

"Many patients are elderly and require support after discharge and we ask that relatives support us and their loved ones by helping patients that are medically well to leave hospital; to return to their own home."

Cornwall Council portfolio holder for Adults

Where can you go instead?

Minor injury units

If you are not sure whether your injury is minor and can be treated in a minor injury unit, contact your local unit using the details below, or call NHS 111. Check the links below for current opening times at each unit.

  • Bodmin Community Hospital (01208 251577)
  • Camborne Redruth Community Hospital (01209 318010)
  • Falmouth Community Hospital (01326 430030)
  • Helston Community Hospital (01326 430205)
  • Launceston Community Hospital (01566 761030)
  • Liskeard Community Hospital (01579 373510)
  • Newquay Community Hospital (01637 834820)
  • St Austell Community Hospital (01726 873010)
  • St Mary's Community Hospital (01720 422392)
  • Stratton Community Hospital (01288 320101)

You can find more advice here.

“On Friday, I am meeting with the CEO of the RCHT & will be meeting the Heath Secretary too.

"It’s essential that the staff at Treliske are given all the support that they need to deliver safe, high quality care.”

Sarah Newton, MP for Truro and Falmouth

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