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Treliske thanks staff and community for support

Treliske thanks staff and community for support

Published by Sarah Yeoman at 6:28am 12th July 2019. (Updated at 12:07pm 12th July 2019)

Treliske bosses have thanked staff and the community for their support as that critical incident is stood down.

The Royal Cornwall was facing extreme pressure across the system as it struggled to cope with demand.

It led to operations being cancelled, a plea to avoid A&E and ambulances queuing up outside.

MP for Truro and Falmouth Sarah Newton raised the issue in parliament and demanded help from government.

The hospital's alert status has been dropped down from a level 4 (previously known as black alert) to a level 3.

But bosses have put out a fresh appeal - as pressure starts to mount on A&E again - less then 24 hours after the critical incident was stood down.

People are being urged to avoid the emergency department wherever possible and choose the right service.

You can check the latest waiting times for A&E at Treliske here.

"Following the outstanding system-wide response to the pressures across health and care in Cornwall, we have this afternoon been able to step down our alert status this afternoon to Operational Pressures Escalation Level (OPEL) 3 for the system.

"Many of the actions taken over the last 48 hours will remain in place to ensure we continue to work together and to get all of our services well placed for the forthcoming summer holidays.

"A huge thank you goes to colleagues across all of the partner health and care organisations for their support and efforts throughout this period, where so many have gone the extra mile to respond to the situation and to keep patients safe.

"We have also had great support from our local communities and would ask them, now and throughout the summer, to continue to make full use of the wide range of services on offer. This includes pharmacies, NHS 111, minor injury units and GPs."

Royal Cornwall Hospital


NHS 111 is available 24 hours a day. NHS 111 is aware of the current pressures in Cornwall and is able to provide advice on treatment options and direct you to appropriate local services.

Find advice on where to go for treatment in Cornwall here.

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