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Cornwall mum on holiday is hit by Thomas Cook collapse

Cornwall mum on holiday is hit by Thomas Cook collapse

Published by Sarah Yeoman at 4:39pm 23rd September 2019.

A mum from Cornwall who is on holiday in Turkey waits to hear how she will get home - at Thomas Cook collapses.

All the travel group's flights are grounded and emergency ones are being commissioned, to bring 150,000 stranded holidaymakers home to the UK.

That is the equivalent of more than a quarter of the population of Cornwall.

Around one million customers who had travel booked in the coming months have also been told not to go to the airport, as all bookings, including flights and holidays, have been cancelled.

Julie Jasper from Launceston isn't due to fly back until Saturday, so says she's not going to panic yet.

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Thomas Cook collapse - Julie Jasper
Julie from Launceston is on holiday in Turkey - and doesn't know what will happen with her flight home

"I don't think anybody expected it to happen this quick, but we're in 2019 it's not the dark ages we've all got communication and I'm sure everything will be fine.

"Apparently Turkey hotels have been told not to kick out British tourists or they face prosecution, so that's quite reassuring.

"The beaches are really quiet today but there are more flights due in from Thomas Cook tomorrow, on Tuesday, but obviously they won't be coming.

"So I think we'll notice the difference through the week with people not coming, but hopefully people will still be able to go.

"We're not going to panic until Friday, because that's when our flight is due back, the early hours of Saturday morning."

Julie Jasper, Cornwall holidaymaker affected by the collapse

Peter Fankhauser, Thomas Cook's chief executive, said the tour operator's demise was a "matter of profound regret", apologising to all those affected.

He said executives had "worked extensively" in an effort to rescue the 178-year-old travel company, adding: "Although a deal had been largely agreed, an additional facility requested in the last few days of negotiations presented a challenge that ultimately proved insurmountable."

He added: "I would like to apologise to our millions of customers, and thousands of employees, suppliers and partners who have supported us for many years."

Thomas Cook collapse - Julie Jasper
Julie says she's not panicking yet as her flight home to the UK isn't until Saturday

Peterborough-based Thomas Cook had a total of 600,000 global customers in-resort at the time of its demise though some European subsidiaries, including Condor, are currently unaffected as negotiations over funding continue.

The company's planes that were operating overnight were grounded after they reached their destinations while 21,000 staff, including 9,000 people in the UK, are set to lose their jobs at a time when the wider travel industry is struggling.

Workers have been told they will have to apply for their wages via the Official Receiver.

The Civil Aviation Authority (CAA) has mobilised more than 40 aircraft from airlines including British Airways and easyJet to bring 150,000 Thomas Cook customers home to the UK.

"We have launched, at very short notice, what is effectively one of the UK's largest airlines, involving a fleet of aircraft secured from around the world.

"The nature and scale of the operation means that unfortunately some disruption will be inevitable. We ask customers to bear with us as we work around the clock to bring them home."

Richard Moriarty, CAA chief executive

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