Pirate FM News 4 minute read

Treliske appeal after emergencies spike and 'black alert'

Treliske appeal after emergencies spike and 'black alert'

Published by Sarah Yeoman at 1:32pm 21st November 2019. (Updated at 8:18am 22nd November 2019)

Cornwall's biggest hospital has issued an urgent appeal after that weekend spike in emergencies.

Footage showed patients waiting in corridors and ambulances queuing outside A&E.

Treliske declared its highest level of alert, Opel 4, on Wednesday - previously known as 'Black Alert'.

Bosses have since confirmed that the Opel 4 status has been stood down.

However the hospital is still under extreme pressure and people are being urged to avoid casualty as it braces for another busy weekend.

You can check the live waiting times for hospitals across Cornwall here.

treliske 1
Cornwall's main hospital is urging patients to avoid A&E after that spike in emergencies and so-called Black Alert

Where can you get help instead?

Visit your local pharmacist: You can speak to your pharmacist for confidential expert advice and over-the-counter treatments for a wide range of common illnesses and complaints, such as stomach upsets, allergies, water infections, sticky eyes, cuts, nappy rash, skin conditions and coughs and colds. They can also arrange an urgent supply of any prescribed medicines that run out, so you don't have to use the out of hours' service or the emergency department. This service is also available for anyone who's on holiday or visiting family. You can get details of which pharmacies are open by visiting the NHS Kernow website.

NHS 111: If you urgently need to see a GP when your surgery is closed and it cannot wait until it re-opens, call NHS 111. The NHS 111 service can put you in contact with the GP out-of-hours service, which can arrange for you to see a healthcare professional in the evening and at the weekend.
It's available 24 hours a day, seven days a week, and is free to call from landlines and mobile phones. It includes a full range of health services, including doctors, community nurses, emergency dental care and late opening chemists. NHS 111 is also online here.

Minor injury unit: If your injury is not serious you can get help from a minor injuries unit (MIU) rather than go to the emergency department. This will allow emergency department staff to concentrate on people with serious and life-threatening conditions. You will be seen by an experienced nurse, without an appointment. X-ray is available at some locations. Access waiting times by visiting kernowccg.nhs.uk/get-info/choose-well

Health and Wellbeing Show
Treliske has stood down its so-called Black Alert, but has warned patients that the hospital is still under extreme pressure

Minor injury units are based at:

  • Bodmin Community Hospital
  • Camborne Redruth Community Hospital
  • Falmouth Community Hospital
  • Launceston Community Hospital
  • Liskeard Community Hospital
  • Newquay Community Hospital
  • St Austell Community Hospital
  • St Mary's Community Hospital
  • Stratton Community Hospital, Bude.

Urgent treatment centres: The urgent treatment centres at West Cornwall Hospital in Penzance, and Royal Cornwall Hospital in Truro is open 24-hours a day, 365 days a year for anyone needing urgent medical care for injuries and conditions such as fractures, deep cuts, non-life threatening head injuries and minor falls. You will be seen by a doctor from 9am to 10pm and an experienced nurse overnight. X-ray is available from 8am to 11pm.

Emergency department or 999: Only use the emergency department or the 999 ambulance service for life threatening and emergency conditions such as heart attack, stroke, if someone is unconscious, has severe loss of blood, or breathing difficulties. If a family member is experiencing chest pain or has become unconscious call 999 immediately.

Online waiting time service: If you need to visit the emergency department, a minor injury unit or urgent care centre, you can see how long you may have to wait by using the online waiting time service, which shows the longest wait, how many people are waiting to be seen and how many people are in the department. It also includes opening times and x-ray availability. Visit the NHS Kernow website for more information.

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