Pirate FM News 5 minute read

Cornwall's main hospital 'already busier' this Christmas

Cornwall's main hospital 'already busier' this Christmas

Published by Emma Carton at 10:35am 24th December 2019. (Updated at 10:36am 24th December 2019)

It has been revealed that Cornwall's main hospital is already having a busier Christmas than last year.

Treliske has issued a plea to patients ahead of the festive break.

Now we are being urged to avoid A&E - unless it is an emergency.

What is the warning from health bosses in Cornwall?

Systems Director for Urgent and Emergency Care, Karen Kay, is asking people to choose where they go for treatment wisely.

"Every year the number of people who come into the emergency department goes up and that's one of the challenges because obviously the size of the building doesn't get any bigger.

"So the more people who come, the more overcrowded it is in the emergency department.

"When it gets very overcrowded, it ends up with all the cubicles full in the emergency department and patients unfortunately having to be treated on trollies and we have ambulances queuing at the door; that's a horrible experience for patients and their families".

Karen Kay

Where else can I go for treatment?

Self-care: Having a few basic items in your medicine cabinet can save you time and effort should you become ill. Items should include paracetamol, a bandage, sticking plasters, antiseptic cream, and indigestion tablets. If troublesome symptoms persist or worsen see your GP or call 111 if your GP surgery is closed.

Repeat medication: If you or someone you care for requires repeat medication, make sure you have ordered and collected any prescriptions before they run out. Contact your GP practice as soon as possible to organise prescriptions.

Visit your local pharmacist: You can speak to your pharmacist for confidential expert advice and over-the-counter treatments for a wide range of common illnesses and complaints, such as stomach upsets, allergies, water infections, sticky eyes, cuts, nappy rash, skin conditions and coughs and colds. They can also arrange an urgent supply of any prescribed medicines that run out, so you don't have to use the out of hours' service or the emergency department. This service is also available for anyone who's on holiday or visiting family. You can get details of which pharmacies are open by visiting the NHS Kernow website.

NHS 111: If you urgently need to see a GP when your surgery is closed and it cannot wait until it re-opens, call NHS 111. The NHS 111 service can put you in contact with the GP out-of-hours service, which can arrange for you to see a healthcare professional in the evening and at the weekend.
It's available 24 hours a day, seven days a week, and is free to call from landlines and mobile phones. It includes a full range of health services, including doctors, community nurses, emergency dental care and late opening chemists. NHS 111 is also online here.

Minor injury unit: If your injury is not serious you can get help from a minor injuries unit (MIU) rather than go to the emergency department. This will allow emergency department staff to concentrate on people with serious and life-threatening conditions. You will be seen by an experienced nurse, without an appointment. X-ray is available at some locations. Access waiting times by visiting kernowccg.nhs.uk/get-info/choose-well

Minor injury units are based at:

  • Bodmin Community Hospital
  • Camborne Redruth Community Hospital
  • Falmouth Community Hospital
  • Launceston Community Hospital
  • Liskeard Community Hospital
  • Newquay Community Hospital
  • St Austell Community Hospital
  • St Mary's Community Hospital
  • Stratton Community Hospital, Bude.

Urgent treatment centres: The urgent treatment centres at West Cornwall Hospital in Penzance, and Royal Cornwall Hospital in Truro is open 24-hours a day, 365 days a year for anyone needing urgent medical care for injuries and conditions such as fractures, deep cuts, non-life threatening head injuries and minor falls. You will be seen by a doctor from 9am to 10pm and an experienced nurse overnight. X-ray is available from 8am to 11pm.

Emergency department or 999: Only use the emergency department or the 999 ambulance service for life threatening and emergency conditions such as heart attack, stroke, if someone is unconscious, has severe loss of blood, or breathing difficulties. If a family member is experiencing chest pain or has become unconscious call 999 immediately.

Online waiting time service: If you need to visit the emergency department, a minor injury unit or urgent care centre, you can see how long you may have to wait by using the online waiting time service, which shows the longest wait, how many people are waiting to be seen and how many people are in the department. It also includes opening times and x-ray availability. Visit the NHS Kernow website for more information.

Contact Us

If you would like to submit a query or provide more information on this story please get in touch below.

Please wait...
  • Up to 3 JPG or PNG images, 2MB max size
  • We will always endeavour to credit you when we publish your pictures.
  • By uploading you are agreeing to this non-exclusive reuse, royalty-free, across all Pirate FM platforms, which extends to our partner broadcasters.
  • You retain copyright to all images.
  • If you would like to send us a video, please upload to YouTube or similar and paste the video URL into the message above.
Email Icon

Sign up for exclusive news, competitions and offers.
Proper Local News updates from Pirate FM

Suggested articles

More than 80 coronavirus-related deaths outside hospital in Cornwall

Cornwall News: The NHS Confederation says "tens of thousands of lives have been saved" as a result of lockdown measures, after the number of UK-wide coronavirus deaths reached its lowest weekly level for six weeks in mid-May.

Lockdown: Warning to drivers as Cornwall's roads get busier

Cornwall News: Police are urging people to take extra care as travel restrictions are eased

Newer articles

Warning from police as helicopter 'attacked' by laser

Cornwall News: The pilot had to retreat in the middle of an operation in Exeter

Older articles

Owner makes appeal after puppy 'stolen at knifepoint'

Cornwall News: Waffle was taken from St Austell ahead of a morning walk

Thunderstorms warning issued for Christmas getaway

Cornwall News: The M5 is among several areas around the south-west on alert

Most read

Covid-19: Changes at Treliske likely to remain after outbreak

Cornwall News: Alterations have been made to help stop the spread of the virus

Cafes and pubs allowed extra outdoor seating in Cornwall

Cornwall News: It is to help as they reopen from the lockdown measures

Pirate Extra Pirate 70s Escape LoveCornwall