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Patients with minor injuries STILL sent away from Treliske

Patients with minor injuries STILL sent away from Treliske

Published by Emma Carton at 8:02am 3rd January 2020. (Updated at 8:14am 3rd January 2020)

Cornwall's main hospital is turning away patients going to A&E with minor injuries for the FOURTH day in a row.

Treliske managed to avoid declaring a so-called black alert over New Year, but says casualty is still facing "considerable pressure".

Bosses have issued another appeal to avoid ED unless it is an absolute emergency.

They say they need locals to use alternative services, particularly for colds, flu-like symptoms, sickness and diarrhoea.

We are told those patients will NOT be seen at A&E, but instead redirected to services like pharmacies, GPs and Minor Injury Units.

"We need our clinical teams to be able to focus on those who really need their specialist skills, so we've taken the decision to redirect patients to alternative services during the minor injury unit opening hours.

"It will mean we can free up nurses and doctors to support those with serious and life-threatening emergencies and with speeding up discharge arrangements for patients who are ready to go home or to other care settings.  

"It's vital that we maintain a safe service for everyone and there are a lot of people who come to us who can easily be seen and treated elsewhere".

Susan Bracefield, RCHT's Director of Operations

Where else can I go for treatment?

There are 11 minor injury units across Cornwall which are in easy reach of most of the population, many of them open until 10pm.  

Minor injury units can treat a range of conditions which have occurred during the previous 14 days. 

These include sprains and strains; broken bones; minor burns and scalds; head injuries (but not if someone is unconscious); insect and animal bites and stings; minor eye injuries, cuts, bruising and grazes. 

You will be seen by an experienced nurse, without an appointment.

For those who are not sure if their injury is minor and can be treated in a minor injury unit, they can telephone their local unit before setting out (and also confirm the availability of x-ray facilities, if thought to be needed), or call NHS 111.

Minor Injury Units:

The links below provide opening times, directions and contact details. 

Up to the minute waiting times for all Minor Injury Units and the Urgent Treatment Centre at Penzance - which is open 24 hours a day - can be found here.


Don't forget you can also get expert clinical advice from their pharmacist for minor ailments, such as coughs, colds, rashes and sticky eyes. 

They can also arrange for an emergency supply of medication for anyone who has run out, including friends and relatives who might be visiting and have forgotten to bring their regular medication with them. 

Some pharmacies are open on New Year's Eve and New Year's Day - visit kernowccg.nhs.uk for details of pharmacy opening times. 

Every general practice has urgent appointments available every day and practices will be open normally except for New Year's Day when you can get a GP by calling 111.

Many GP surgeries also provide a minor injury and ailment service - just tell the receptionist details of your condition and they will arrange for a doctor or nurse to call you back to discuss your condition, and arrange  an appointment or treatment with a clinician. 

You can also call NHS 111, 24-hours, for health advice when your GP surgery is closed.

You can find all the information about where to go for treatment here.

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