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300 complaints about accommodation providers registered in four days

300 complaints about accommodation providers registered in four days

Published by the Pirate FM News Team at 12:40pm 15th April 2020. (Updated at 4:06pm 15th April 2020)

During the lockdown over Easter, Cornwall Council received an unusually high number of complaints about holiday lettings and other accommodation providers. 

On investigation many of these businesses were confirmed as operating legitimately by accommodating NHS, or other key workers, or had already closed down. 

Of those that were found to be operating against the new closure orders, the majority agreed to shut. Enforcement action will be reserved for those that refuse to abide by the new orders.

“We are grateful to everyone who has followed the social distancing rules and stayed away from Cornwall’s beaches, parks and beauty spots over the sunny bank holiday weekend.

“We also want thank all the businesses that have complied with the closure orders to deter visitors from coming down and the residents who have got in touch with us so we can investigate cases where the orders are still not being followed.

              Councillor Rob Nolan, Portfolio Holder for Environment and Public Protection


How to report it? 

To report a business suspected to be operating illegally, the Council now has a new ‘Report It’ form on the Council’s website. Alternatively, email covid19@cornwall.gov.uk.

If anyone is concerned about compliance with emergency control measures to do with social gatherings, please contact the police by calling 101 or email 101@dc.police.uk and 999 in an emergency.

The Council discourages anyone from approaching another person to confront them about social gatherings, or businesses regarding them being open.

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