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Cornwall holiday park owners to bring in strict safety and hygiene rules

Cornwall holiday park owners to bring in strict safety and hygiene rules

Published by Helen Down at 7:24pm 11th June 2020. (Updated at 6:10am 12th June 2020)

Holiday parks in Cornwall have come together to agree on a strict set of safety and hygiene protocols in preparation for the reopening of parks next month.

Nineteen have pledged to implement a number of measures so they can welcome holidaymakers from July 4.

Park managers representing six operators including Parkdean Resorts, Bridge Leisure Parks, Haven, Hoburne, Park Leisure and Haulfryn Group are writing to MPs.

They're stressing their parks will be able to reopen safely, and also highlight the economic risk of a delayed reopening for the economy which relies heavily on tourism. 

praa sands beach

The letter to MPs from local holiday park managers outlines a number of operational processes and procedures that all parks will meet, in adherence with the latest Government guidelines and instructions, including:

  • Implementing and enforcing a social distance policy
  • Park staff will manage the flow of customers in and out of parks with the implementation of one-way systems and separate, entrances and exits where possible
  • Floor markings will be clearly visible to remind everyone to abide by the 2m social distancing rules
  • Reminding all holiday makers to respect local communities and government guidelines at all times
  • Ensuring in-depth cleaning procedures
  • Specially trained cleaning staff will deep clean caravans between every new customer visit, with high touch points on park cleaned several times each day
  • Park safety signage promoting handwashing and respiratory hygiene will be prominently placed throughout parks with staff reinforcing this message on an ongoing basis
  • Hand sanitiser will be made available at key hygiene stations
  • ULV Fogging Machines will be used where possible to combat airborne pathogens and disinfect large areas on parks
  • Restricting access to communal facilities
  • Each park will carry out a detailed risk assessment to comply with health and safety legislation 
  • Communal facilities, including restaurants and cafes will remain closed
  • Check-in policies will be revised to limit contact between employees and holidaymakers
  • Operating self-sufficient facilities, such as convenience shops, allowing people to stay on park without the need to access local shops/supermarkets
  • All shop tills on park will have perspex screens installed and clear signage encouraging contactless payments
  • Trollies/baskets will be disinfected regularly 
  • Floor markings and one-way-systems will be used in all stores to encourage social distancing
white acres
White Acres

"Preparations are well underway for the reopening of our parks and achieving ‘COVID-19 Secure’ status. 

"From new social distancing signage and deep cleaning protocols, to hand sanitiser and increased ventilation, everything that can be done outside, will be done outside this summer.  

"After a time of great uncertainty and stress, families need a well-deserved break that is safe and hassle free and our communities which live by tourism need them back to support local businesses. 

"So we’re calling on local politicians to support local tourism jobs and save our summer season."

Ros Pritchard, Director General of the British Holiday and Home Parks Association

carbis bay beach

"Particularly in these difficult times, it is important to acknowledge the role played by tourism in the UK, so while going through lock down, and crucially as we seek to emerge from it, we must provide the support the sector needs to bounce back as quickly as possible."

Steve Double, MP  for St Austell and Newquay, and Chair of the All Party Parliamentary Group for Hospitality and Tourism

ice cream tourism summer

"The reason tourism in Cornwall is important is very simple for me, it means I can live. 

"Since the age of 16 I have worked in the tourism industry in a number of different holiday parks and I think without these I would have found it very difficult to build a career in Cornwall and I am sure many other people would say the same, including my partner who has also worked in this industry since day one. 

"The campaign is important for me as Cornwall is very reliant on this industry and without it people would be without work."

Mark Mullen, Senior Park Assistant, Haulfryn Group


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