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New initiative to crack down on 'no shows' at Cornish restaurants

New initiative to crack down on 'no shows' at Cornish restaurants

Published by Sarah Yeoman at 8:48am 16th July 2020. (Updated at 8:57am 16th July 2020)

A new initiative has launched in north Cornwall to help crack down on 'no shows' at restaurants.

Since hospitality businesses were given the green light to reopen on the 4th of July, there have been numerous reports of customers making bookings at restaurants and pubs and then failing to show up.

Celebrity chef Paul Ainsworth posted a message on social media sharing his disappointment and frustration after 27 no shows in one day at his pub in Rock, The Mariner's.

He warns that it is putting people's jobs at risk.

Now various businesses in the Duchy have joined the new 'North Cornwall No-Show’ group.

If somebody makes a booking and fails to show up, they could then essentially become blacklisted and be 'unable' to book elsewhere in the area.

One of those involved is the Pickwick Inn, based in St Issey, near Padstow. They posted online:

"We’re proud to be part of a new initiative ’North Cornwall No-Show’ group.

"The idea is to protect and support hospitality businesses in our area against the growing trend of ‘no-shows’.

"At this time, this whole industry is desperately trying to survive after months of closure. Every seat counts. We have seen some smaller local venues lose a third of their capacity on a single night which is totally unacceptable. It also deprives others of eating out when space is limited.

"We stand with our fellow publicans & restaurateurs. A no-show for one of us could mean you won’t be able to book elsewhere in the area.

"We’re hoping this will act as a deterrent and will alleviate the need for deposits.

"The simple message being, if you still want to be able to have a choice of venues to eat at in the future, make your booking or cancel.

"It may seem harsh but this behaviour is crippling business.

"Thank you for your support."

The Pickwick Inn

But it isn't just restaurants in Cornwall who are cracking down on the 'no shows'.

A barber's in St Austell has also implemented a zero tolerance on people failing to show up for appointments.

From now on anyone who doesn't attend their slot at Sea Dogs Barbers won't be able to make a future booking.

They posted online: "We've had a few no shows today! They will all be gettin the chop and won't be able to book in again!

"We are now runnin a zero tolerance on no shows! Don't show up don't come back!

"Latest no show! Now banned! From now on you mug us off we will mug you off!"

Sea Dog Barbers

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