Pirate FM News

Keep up to date with the latest news delivered direct to your Inbox.

Investigation Launched into Care at Treliske

treliske 1
Delicious Submit this page to reddit

3:44pm 9th November 2011
(Updated 3:44pm 9th November 2011)

The daughter of a Newquay cancer patient says her death at Treliske was "completely unnecessary."

A report by the Patients Association claims worries about Mavis Morris were ignored. In her account of the care her mother received at the Royal Cornwall Hospital her daughter Julie Norfolk says she was told treatment could be withdrawn unless she made more of an effort to eat.

Caroline Hacker from the charity said the story chimed with the experiences of other older patients from across the country, "What we hear time and again is that patients are not being communicated with with compassion, they are not being helped with eating and they are not having pain effectively relieved while they are in hospitals."

Christine Rashliegh is head of nursing at the Royal Cornwall Hospital.

She says bosses are offering to meet with Mavis Morris's family: "We had received a complaint into the organisation on the seventeenth of October about the same case. For it to be included in the Patients Association report is hugely disappointing, because at this point in time we haven't had the opportunity to investigate thoroughly."

Christine adds, "The important thing for our hospital is that we get to the route cause of the issues that have been raised, so that we do know whether or not there are deficiencies in the care we provide."

The hospital has launched a full investigation into the claims. Chief Executive, Lezli Boswell said, "I am sorry that Mrs Norfolk felt that her mother's care did not reach the high standard that we aim to provide to all of our patients and for the upset this has clearly caused. Every one of our patients has the right to be treated with a professional standard of care. I have only recently been made aware of the issues raised by Mrs Norfolk and an investigation is now underway.

"We take every complaint about our services very seriously and each one is subject to a thorough investigation to establish the facts and ensure we learn from the experiences of patients, their family and carers. I would be happy to meet with Mrs Norfolk and her family once our internal investigation is complete."

3:44pm 9th November 2011

Share This Story

Delicious Submit this page to reddit
Suggested articles
pasty 1

WATCH: Cornish pasty launched into space

The oggy was sent up on a weather balloon

Treliske health hospital

A&E at Treliske hospital under "extreme pressure"

Some patients have faced waits of over four hours

Most read
cornwall air ambulance new

Crash shuts stretch of A39 for fifteen hours

Three vehicles were involved near Camelford

police line

'Serious' crash shuts busy A30 for seven hours

One casualty had to be cut free by firefighters

Top articles

BREAKING: Man trapped down 15m mine shaft

Cornwall News: Coastguard crews, police and paramedics called

Pirate FM Cornwall News Update - 7th January 2016

Cornwall Video News: Officials say they’re holding talks to find new jobs for hundreds of workers in Bodmin.

Labour delegates veto vote on Brexit at Labour conference

National News: Jeremy Corbyn has avoided a potentially embarrassing row over Brexit, after delegates at the Labour conference vetoed a vote on the issue.

UPDATE: Body found on popular Cornish beach

Cornwall News: Police say death at Watergate Bay 'isn't suspicious'

TV chef Mary Berry drives sheep over London Bridge

Showbiz News: TV chef Mary Berry was spotted by hundreds of tourists leading 20 sheep across London Bridge.

Far-right gains as Merkel's party wins biggest share in German election

World News: Angela Merkel is set for a fourth term as Germany's chancellor, according to exit polls.

Jacksonville Jaguars beat Baltimore Ravens 44-7 at Wembley

Sports News: Marcedes Lewis caught three touchdown passes from Blake Bortles as the Jacksonville Jaguars thrashed the Baltimore Ravens 44-7 at London’s Wembley Stadium on Sunday.

Nazi gun uncovered on new statue for Russian AK-47 inventor Mikhail Kalashnikov

Strange News: A new monument dedicated to the Russian inventor of the AK-47 assault rifle has been altered after it was found to carry the image of a gun used by Nazis during the Second World War.

Newer article

Culdrose Grounds Hawk Jets

Cornwall News: MOD grounds some aircraft after Red Arrows accident

Older article

Firefighter Recruitment Plea

Cornwall News: Cornwall trying to find more fire cover

Pirate Extra My Music Radio Escape LoveCornwall