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Ambulance Handover Delays

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10:07am 12th July 2012
(Updated 10:07am 12th July 2012)

Pirate FM has learnt hundreds of patients rushed to Treliske by ambulance are waiting too long to be handed over to casualty.

In the last ten months, 830 have been delayed for more than half an hour.

The Royal Cornwall has been fined £85 thousand.

Graham Webster from Health Initiative Cornwall is blaming bed blocking: "The hospital can ill afford to lose that money. It is already under significant financial pressure. It's simply not acceptable. Patients shouldn't be treated in this way. These patients are emergency patients so they need to receive emergency care at the hospital.

"It doesn't surprise me in the least, given the enormous pressure which the hospital is under, and the fact that so many patients who are already in the hospital, we're told between thirty and fifty patients a day, are awaiting discharge".

Rowena Green is the Divisional Manager for Emergency Medicine at Royal Cornwall Hospitals Trust.

She says, "Our emergency admissions teams work extremely hard to enable ambulance crews to hand over the care of their patients quickly.

"Since February this year we have seen very high levels of emergency admissions. This has been combined with pressures from delayed transfers of care which mean it can take longer than we would like to discharge patients and for beds to become available for new admissions.

"We work daily with our colleagues in the ambulance service and with those across the health and social care community to ensure we are all working together to enable the smooth flow of patients through our hospitals and to receive the best care in the right setting".

10:07am 12th July 2012

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