Breaking News

Armed police called in Bude manhunt

Pirate FM News

Keep up to date with the latest news delivered direct to your Inbox.

South-West NHS Complaints

news-health.jpg
Submit this page to redditDelicious

4:50pm 9th November 2012

Pirate FM has learnt that a woman whose dad died in hospital was told "no comment" when she asked south-west health bosses how he caught pneumonia.

It is one of 171 complaints about healthcare in Cornwall and Plymouth last year.

James Johnstone from the health ombudsman says the way they are handled has to change: "Parts of the NHS aren't always handling complaints as well as they should and could. We're seeing examples of careless communication, insincere apologies and unclear explanations time and again from some organisations.

"We would like to see the NHS constitution's commitment to clear investigations that are independent and transparent, good sympathetic explanations and a focus on putting things right where they've gone wrong."

4:50pm 9th November 2012

Share This Story

Submit this page to redditDelicious
Suggested articles
m5 fire 2

WATCH: The fire that shut main road to south-west

Here's why you might have got stuck on the M5...

drone 1

WATCH: South-west police to run 24-hour drones unit

It follows a trial to test stuff like crime scene photos

Most read
crash victoria

UPDATE: Overturned car blocks busy A30

This is why you got stuck at Victoria on Tuesday

missing john hurst 4

Body found on popular Cornish beach identified

Missing John Hurst discovered at Watergate Bay

Top articles

BREAKING: Armed police called in Bude manhunt

Cornwall News: They had reports of a man carrying a knife

Pirate FM Cornwall News Update - 7th January 2016

Cornwall Video News: Officials say they’re holding talks to find new jobs for hundreds of workers in Bodmin.

Glastonbury 2017 line-up will include Katy Perry, The XX and Stormzy

National News: The first line-up poster for Glastonbury 2017 has been revealed, with Katy Perry, The XX and Biffy Clyro among the acts announced.

UPDATE: Body found on popular Cornish beach

Cornwall News: Police say death at Watergate Bay 'isn't suspicious'

Glastonbury 2017 line-up will include Katy Perry, The XX and Stormzy

Showbiz News: The first line-up poster for Glastonbury 2017 has been revealed, with Katy Perry, The XX and Biffy Clyro among the acts announced.

Crash involving church van and truck leaves 13 dead

World News: Thirteen people have died and two others injured in a crash involving a church minibus and a truck.

Leyton Orient stave off winding up order after £1m pledge by owner

Sports News: A £1m pledge from the owner of Leyton Orient FC has saved the club from a winding-up order, but fans believe the club is still in "mortal danger".

Bizarre statue of Portugal star Cristiano Ronaldo provokes ridicule

Strange News: A bust of Portugal footballer Cristiano Ronaldo has caused a storm online - for all the wrong reasons.

Newer article

Cornish Mum's Adoption Plea

Cornwall News: Calls for more families to come forward

Older article

Glynn Valley Crash

Cornwall News: At least one person hurt after pile-up on A38

Cornwall's Pirate FMPirate Extra Footer LogoEscape to Cornwall radioLoveCornwall.com - The Cornish Business DirectoryPirate Education and Training

 

© Copyright Pirate FM

Pirate FM cannot be held responsible for the content of external links.