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Cornish Victims of Antisocial Behaviour 'Let Down'

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7:01am 8th April 2013

It is claimed the worst victims of antisocial behaviour in Cornwall are being let down by the police.

A report says officers do not do enough to work out who is vulnerable or has to keep asking for help.

The study carried out by the Universities' Police Science Institute at Cardiff University aims to help forces work out how their response can be better tailored.

It ranks Devon and Cornwall Police as one of five forces rated as "poor" working out who is having their lives made a misery because they have to keep asking for help.

Around one in ten callers has contacted police before.

A force spokesman said: "The study identified that the force was excellent in its use of computer systems to record all incidents of antisocial behaviour and it was good in how it carried assessments.

"It identified from the HMIC study last year that there was room for improvement regarding how we identify repeat and vulnerable victims of antisocial behaviour.

"Since the review, the force last year introduced a new command and control IT system, which allows pertinent questions to be asked on first report in order to identify both repeat and vulnerable victims at point of contact, allowing for appropriate deployment of resources.

"As a result, the force has given enhanced training to communications and call handling staff to better enable them in identifying those who are repeat victims or vulnerable. Additionally, the force attended the majority of identified antisocial incidents in the report sample which allowed a better assessment than that obtained remotely.

"Antisocial behaviour remains a priority for the force, due to the damaging effect it can have on our communities and an action plan and working group are in place to ensure we continue to improve how we tackle antisocial across the force."

7:01am 8th April 2013

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