Pirate FM News

Keep up to date with the latest news delivered direct to your Inbox.

Out Of Hours Doctors Insist They Did Not Delay Ambulances

serco
Delicious Submit this page to reddit

7:01am 23rd April 2013

Cornwall's out of hours doctors deny they delayed ambulances to help hit targets.

Serco has been in front of a powerful group of MPs - after admitting some figures were fiddled.

The people who did it have left the company but are banned from talking about it.

Bosses were questioned about a string of problems after it took over the service in 2006.

They admitted that, last year, they were having trouble filling shifts and are still missing three out of thirteen national targets.

Chair of the Public Accounts Committee Margaret Hodge clashed with the private company's representatives over a memo which it is claimed told staff how to deal with people who might need an ambulance.

If staff were waiting for advice from medics they could click to an earlier computer screen, pausing a countdown measuring the key performance indicator.

Mrs Hodge said: "Somebody put out an instruction to deliberately not get people an ambulance when they need it, simply to meet your KPI. It's outrageous."

Doctor Louis Warren insisted: "They were acting in the best interests ... of patients."

Mrs Hodge interrupted: "What, delaying an ambulance is in the best interest of patients?"

Doctor Warren continued: "I must be completely clear on this. We were not delaying the ambulance..."

Mrs Hodge shot back: "You were - you were stopping the clock."

Doctor Warren insisted: "No - I want to be very clear we get this right factually. There was no delay to an ambulance."

But the company conceded that the original memo was "regrettable" and insisted that the service was getting better.

7:01am 23rd April 2013

Share This Story

Delicious Submit this page to reddit
Suggested articles
whipsiderry

Two cut off three hours BEFORE high tide

And the warning about Cornwall's high spring tides

air ambulance generic

Air ambulance called to Cornish skate park

Firefighters say one person was injured in Hayle

Most read
a390 crash

BREAKING: Woman dies after crash near St Austell

A car hit others at a garage forecourt on the A390

police tape 3

Casualties cut free after Cornwall crash

One was treated at the scene near Bodmin

Top articles

BREAKING: Man charged with attempted murder

Cornwall News: A woman was taken to hospital from Redruth

Pirate FM Cornwall News Update - 7th January 2016

Cornwall Video News: Officials say they’re holding talks to find new jobs for hundreds of workers in Bodmin.

Woman dies after saloon hits 22 cars on Cornwall forecourt

National News: A female passenger has died after a saloon veered off a main road and crashed into a row of 22 cars on a garage forecourt in Cornwall.

UPDATE: Body found on popular Cornish beach

Cornwall News: Police say death at Watergate Bay 'isn't suspicious'

Taylor Swift rumoured to be joining the X-Men franchise

Showbiz News: The X-Men franchise has found a new character for its upcoming film, and it could be meant for Taylor Swift.

Trump's travel ban for six countries gets partial go-ahead

World News: US President Donald Trump's travel ban on six Muslim-majority countries has been partially reinstated by the Supreme Court.

Frank de Boer named as new manager of Crystal Palace

Sports News: Frank de Boer has been appointed Crystal Palace manager on a three-year contract.

Hungry hackers stole $3k worth of snacks from CIA vending machines over several months

Strange News: The CIA has admitted it was penetrated by an insider network - of hi-tech snack thieves.

Newer article

500 Meals A Day Given Out By Cornish Foodbanks

Cornwall News: Figures reveal Cornish families depend on charities to eat

Older article

Seabird Deaths Investigation

Cornwall News: Animal welfare groups call for an investigation as petition on marine waste gathers pace

Cornwall's Pirate FMPirate Extra Footer LogoEscape to Cornwall radioLoveCornwall.com - The Cornish Business DirectoryPirate Education and Training

 

© Copyright Pirate FM

Pirate FM cannot be held responsible for the content of external links.