Pirate FM News

Keep up to date with the latest news delivered direct to your Inbox.

New NHS Hotline Put On Hold

news-health.jpg
Delicious Submit this page to reddit

5:45pm 14th June 2013

A new hotline to replace NHS Direct is put on hold in Cornwall.

111 was being rolled out across the country to take pressure of emergency services.

But there have been concerns about long waits and confusing advice.

Now Duchy bosses say it will not be brought in until the time is right.

Health campaigner Marna Blundy agrees: "At the moment it is better the devil you know than the devil you don't. But I think in the longer term we've got to look at how we deal with everything and I personally am of the opinion that sooner or later we have to go back to a more local and a more personal service.

"We need to have a big review of all out of hours provision. The public don't really know where to turn, particularly out of hours. There are so many choices and it's very difficult for people to know which direction to be going in and I'm not at all convinced that 111 has all the answers."

Dr Andy Heyward leads the project on the Duchy and says it is still the preferred option: "We are now going through a process of learning from all the other areas because there were a lot of issues raised and we wish to make sure when we launch the service completely we don't have the problems that have been experienced up country.

"We're wanting to try and make sure that when people call in Cornwall, the idea is that you have a seamless service. You call, you speak to a trained call handler and then often you are passed straight through to the clinician or the out of hours service."

5:45pm 14th June 2013

Share This Story

Delicious Submit this page to reddit
Suggested articles
isles of scilly helicopter

PHOTOS: Legal bid puts heliport plans 'on hold'

The helicopter would operate between Penzance and Scilly

dentist

More Cornish patients need an NHS dentist

Figures show over 15k are on the waiting list

Most read
a390 crash

Woman dies after crash near St Austell

A car hit others at a garage forecourt on the A390

sunbathing

WATCH: Is Cornwall in for another heatwave?

The Met Office forecast for July looks promising!

Top articles

'Serious sex assault' in Newquay

Cornwall News: A woman was allegedly punched and blacked out

Pirate FM Cornwall News Update - 7th January 2016

Cornwall Video News: Officials say they’re holding talks to find new jobs for hundreds of workers in Bodmin.

Government defeats Labour's bid to end public sector pay cap

National News: The Government has defeated a Labour bid to end the cap on public sector pay in the first parliamentary test of the Tory-DUP deal.

UPDATE: Body found on popular Cornish beach

Cornwall News: Police say death at Watergate Bay 'isn't suspicious'

'Kill Jay Z'? The king is back, but different

Showbiz News: With just a few days left until the release of the rapper's highly anticipated new album, JAY-Z has reinvented himself.

Latest cyberattack 'more sophisticated' and spreading, says Europol

World News: The second cyberattack in as many months that struck systems around the world was more sophisticated than the first one and is still spreading, Europol has said.

'Angry' Cristiano Ronaldo expected to stay at Real Madrid

Sports News: Cristiano Ronaldo is "angry" but Real Madrid president Florentino Perez says he expects him to stay at the club.

Passenger's fury as airport security guard poses with her lobster

Strange News: A businesswoman has criticised an airport security guard for rifling through her luggage and having a photograph taken with one of her live lobsters.

Newer article

Redruth Celebrates Murdoch Day

Cornwall News: The town marks the life of 19th century inventor, William Murdoch.

Older article

Shaman Student From Falmouth Goes Into Big Brother House

Cornwall News: Wolfy Millington believes she can talk to animals

Cornwall's Pirate FMPirate Extra Footer LogoEscape to Cornwall radioLoveCornwall.com - The Cornish Business DirectoryPirate Education and Training

 

© Copyright Pirate FM

Pirate FM cannot be held responsible for the content of external links.