Villagers thanks postmaster for going the extra mile during pandemic

3 minute read
Villagers thanks postmaster for going the extra mile during pandemic

Published at 10:48am 15th May 2020.

A Cornish postmaster has been heaped with praise for going the extra mile for her community.

Sally Bourton, of Trewoon Post Office, near St Austell, has been pulling together local volunteers, selling masks for charity, collecting clothes for vulnerable people, lending books, jigsaws and videos for lockdown entertainment and even decorated her branch to praise NHS workers.

Of course that's all on top of  keeping the branch open in this difficult time supplying customers and community members with essential services.

Cathryn Gee, Post Office Area Manager, said: “Sally and her team have been amazing and they have received lots of praise from the community.

"In one week alone Trewoon Post Office received 43 positive customer feedback forms for going the extra mile and thank you cards and gifts from appreciative customers."

At the start of the pandemic Sally was instrumental in pulling together a list of local volunteers who were willing to help the community, as well as distributing leaflets across the village.


She has collections of DVD’s, books and jigsaws inside her Post Office which are being donated by local residents to keep the community entertained during lockdown.

She is donating 50p an item to charity.

However, Sally has also posted on her social media that those unable to afford them during this time, shouldn’t be embarrassed as they can come into her branch and borrow and return them, so the whole community can benefit.

Onr customer is making reusable face masks which Sally is selling in the branch with the money going to the Critical Care unit in Treliske Hospital.

In just under 24 hours they have raised £100.

Sally’s effort doesn’t end inside her branch. Outside, she had a clothes collection box for customers and villagers alike to donate clothes. These clothes went to vulnerable people about to leave hospital, who only had the clothes they went in with. This service has now stopped.

Also outside her branch in Cooperage Road, Trewoon, Sally has colourful street art to recognise and praise the work of key workers and the NHS during this difficult time.

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